For Real Estate Agents & Agencies
Welcome to MyCityProperty.com!
MyCityProperty helps independent real estate agents and agencies showcase their properties through a dedicated property page and connect directly with potential buyers and tenants.
A. Plans & Subscription
1. Who can register on MyCityProperty.com?
Independent real estate agents, property consultants, property brokers and real estate agencies can subscribe to our services. All registrations are subject to approval by our team.
2. What subscription plans are available?
We offer different annual subscription plans designed for independent agents and real estate agencies.
View our latest plans, pricing, features and deliverables here:
https://mycityproperty.com/#pricing
The website displays the currently available plans and prices.
3. What happens if the pricing changes in the future?
Your original order will be protected by its order invoice.
Once your order is placed and confirmed, Createxo will issue an invoice containing details such as:
- Selected subscription plan.
- Amount payable and payment details.
- Order date.
- Applicable service scope and deliverables.
- Other relevant order information.
If our website pricing or packages change in the future, your original invoice will serve as the reference for the plan and price purchased by you.
4. How long is the subscription valid?
Each plan is valid for the period specified on the pricing page and confirmed in your order invoice.
5. Can I upgrade my plan later?
You can contact our team to discuss upgrading your subscription. Any additional charges and revised service entitlements will be communicated before the upgrade.
6. Are there any additional charges?
Services outside your selected plan, additional property listings, promotional creatives, reels, revisions or custom marketing requirements may be charged separately.
B. Payment & Registration
7. How can I make payment?
Payments must be made only through our official payment channels:
- Official Createxo / MyCityProperty bank account.
- Official UPI payment details shared by our authorised team.
- Other official payment methods specifically communicated through our verified channels.
8. Do you accept cash payments?
No. We do not accept cash payments under any circumstances.
Please do not hand over cash to any individual claiming to represent MyCityProperty.com or Createxo.
9. Will I receive an invoice?
Yes. Once your order is placed and confirmed, we will send an invoice containing your selected plan, order amount and applicable service details.
Please retain this invoice as proof of your original purchase. It will serve as the reference if our website pricing or packages change in the future.
10. How do I confirm my subscription?
After making payment, share your payment confirmation or transaction reference through our official communication channel. Your subscription will be processed after payment verification.
C. Property Submission & Uploads
11. When should I submit my business and property information?
You must share your complete business information and property listing details within 7 days of payment.
This includes your business name, logo (if applicable), contact details, property information, photographs and other required documents.
12. When will my property page be ready?
Our team will create and publish your dedicated property showcase page within 48 business hours after receiving your complete business information, property details, photographs and required documents, and confirming your payment.
13. Who uploads the properties?
Our MyCityProperty / Createxo team manages property uploads. You do not need to manage a website or have technical knowledge.
14. Will I get my own dedicated property page?
Yes. Every approved agent or agency receives a dedicated property showcase page with its own shareable URL.
15. Will I get a login dashboard to manage properties?
No. Our current subscription plans do not include an independent agent dashboard. Property uploads and updates are managed by our team.
16. Can I add, remove or update properties later?
You can request property additions, removals or updates within your plan limits. Additional work outside your plan may be chargeable.
17. What happens if I submit incomplete property details?
Our team may request missing information or corrections before publishing the listing. The 48-business-hour delivery timeline applies only after all required information is received in complete form.
D. Social Media Creatives & Reels
18. Are social media creatives included in every plan?
No. Creatives are included only in the plans that specifically mention them. Please refer to the current pricing page and your order invoice for the applicable quantity.
19. Are reels included in every plan?
No. Reels are included only in the plans that specifically mention them. Please refer to the current pricing page and your order invoice for the applicable quantity.
20. Can I request changes or revisions in the free creatives and reels?
No. Free creatives and reels included in subscription plans are provided without revisions.
Please share accurate property information, photographs, pricing and other required content before creative production begins.
Additional design work, modifications or revisions may be offered as separately chargeable services, subject to availability.
21. Are paid advertisements included?
No. Meta Ads, Google Ads, advertisement boosting budgets and paid campaign management are not included unless specifically mentioned in a separate service agreement.
E. Enquiries & Business Benefits
22. How will buyers contact me?
Your dedicated property page will display contact options, including Call and WhatsApp enquiry buttons. Prospective buyers and tenants can contact you directly.
23. Will I receive guaranteed leads?
No. MyCityProperty provides a property showcase and lead-generation platform, but we do not guarantee a fixed number of enquiries, leads, site visits or property transactions.
24. Can I share my property page on social media?
Absolutely! You can share your dedicated page through WhatsApp, Facebook, Instagram, advertisements, business websites and other marketing channels.
F. Important Terms & Conditions
25. What if I delay submitting my property details?
You must submit your business and property information within 7 days of payment. We are not responsible for delays caused by late submission, incomplete information, missing photographs or delayed responses from the customer.
26. Can I cancel my subscription after work starts?
Once work has commenced and your dedicated property page is Live, cancellation and refunds are not permitted, subject to applicable law and our Refund & Cancellation Policy.
27. What if MyCityProperty fails to upload my properties within the committed timeline?
If we fail to upload the agreed property listings within the committed timeline due to reasons attributable to us, you may request a refund in accordance with our Refund & Cancellation Policy.
28. What happens when my subscription expires?
Your subscription and included services are valid for the period confirmed in your order invoice. Upon expiry, your dedicated page and related services may be suspended unless the subscription is renewed.
29. Are all property listings verified by MyCityProperty?
Agents and agencies are responsible for providing accurate and authorised property information. Publication does not automatically mean that ownership, title, approvals or every property detail has been independently verified.
Ready to Get Started?
Explore our latest plans and pricing:
https://mycityproperty.com/#pricing
Choose your plan, make payment through our official channels and share your business and property details.
Our team will take care of your property uploads and dedicated showcase page.
MyCityProperty.com
Your Properties. Your Dedicated Showcase. Your Direct Leads.
Operated by Createxo
https://mycityproperty.com/